I called Pool Xperts, Nelson came and worked very hard in getting a plan and design on a basic redo of our whole pool and deck at a cost of about $8000 less than other competitors, Nelson lined every thing up got things done quickly, he would make sure everything was done right. The pool looked great . Then 9 months later the decking had issues it was an overlay; chipping up around the whole outside of pool, Nelson came up with a plan at no cost to me which was under warranty to fix the issue they cut 4 inches around the whole pool perimeter and put new concrete and stained it with a different color, it looks Awesome. It was a great idea to a huge problem. Thanks Nelson for your expertise and your kindness, we'll be friends for life!
Carl 10/26/22
We are extremely pleased with the work done by Pool Xperts on our pool. What was once a stained white plaster pool with cracks, is now a beautiful blue resurfaced pool that we can be proud of. Nelson and his team are professional, conscientious, and finished our project in a timely manner. I highly recommend Pool Xperts.
Whit Paul 10/10/22
Everyone that worked on our pool renovation was wonderful. Lupe the Service Manager was the first person I dealt with and he was awesome. Very knowledgeable, easy to talk to, showed up for appointments on time. I was so impressed with him. Nelson Castro was our design person and he went the second and third mile for us. He led me thru every step of the renovation, and always gave me options. He was delightful to work with. I am extremely happy I chose this company to redo our pool.
Patricia N 9/19/22
An excellent job on a much needed renovation! The Pool Xperts team - Alan, Nelson, Lupe and Steve are knowledgeable, hardworking professionals. We are thrilled with the amazing design transformation under Nelson’s direction. As with any major renovation on a pool that is 25 years old, there were some challenges. The team would solve the issue and proceed forward on the project. They were always transparent, updating us and letting us know what to expect. The results are a beautiful, gorgeous pool with new plumbing, concrete, deck, and pergola. Thank you Pool Xperts for transforming our pool area into a space for family and friends to make memorable moments.
Susan M. 8/1/22
"We were very pleased with work done by Nelson at Pool Xperts and their entire crew. From the first meeting with him, suggestions and recommendations were spot on for a nice finished product. We actually finally have the pool we thought we were getting from the builder, it’s beautiful! They resurfaced, cleaned up some previous mistakes, installed a new light and gave us much needed advice on how to use our equipment properly. Thank you!"
Brenda & Gary Bond 6/29/22
"Cannot say enough GOOD things about Pool Xperts. They were wonderful throughout the whole process from planning and answering one million questions we had. Answered our calls each and every time! Alain, Joe and Sandra were amazing! Joe has many years of experience putting in pools and always gave us his best advice in choosing everything from size, color, etc. he has so much knowledge, and doing this with our best interest, to save money. He really cares. I would highly recommend them! An overall wonderful experience! Especially when it comes to such a large expense. It’s so comforting to know that there are good, reputable companies still out there that treat their customers right and also stand behind their work!"
Amy J
Review taken from Facebook
"This is a great pool service company. I can always rely on them for quick fast service that is reasonably priced. Would recommend them to anyone!"
Peggy R H
Review taken from Facebook
"Alain provided great service for us when our pool pump motor went out. He was very easy to communicate with. I am not mechanically minded at all and he explained to me exactly what needed to be done. We will definitely be using Pool Xperts for any other issues we have with our pool."
Sally M W
Review taken from Facebook
"I think I have found a good pool company! Came out promptly and did a great job on my filter. Every knowledgeable and reasonably priced as well. I will be using them again this summer!"
Joe A, Forney, TX
Review taken from Yelp
"Very happy with their service! We had a pool full of algae due to neglect by last pool caregiver. They were locally recommended and swooped in to save our summer! Alain and team are professional, prompt, courteous, informative and nice. Highly recommend!"
Andrea A, New York, NY
Review taken from Yelp
"We had Pool Xperts replace our previous service company and the team at Pool Xperts has done a phenomenal job ever since. We had to drain the pool twice with the old cleaners due to high calcium counts and since Pool Xperts took over, everything has been perfect and the pool looks great. Our family highly recommends Pool Xperts."
Chad S
“Saw the pictures!!! Thanks for your excellent work!!”
John D
“Alain, the pool is awesome, and the water has been spectacularly clean and clear. You guys have been doing a great job.”
Kevin J
“Very satisfied up to this point.”
Ryan M.
Review taken from HomeAdvisor Reviews
“He's great! Quality of service = a great experience. Ethics on work and every level. Very good guy and very well educated. We do business with him on a daily basis. Full satisfaction dealing with experts, especially Alan. Our industry is definitely getting better because of companies and people like him. I look forward to getting better with him in the industry!”
Alex G.
Review taken from HomeAdvisor Reviews
“They took care of the job and came over at night to make sure the work was done right. We have a beautiful pool now.”
Lane K.
Review taken from HomeAdvisor Reviews
“They're always available and always done a good job for me.”
George J.
Review taken from HomeAdvisor Reviews
“Responsive, quality service and they are available when needed.”
Neal L.
Review taken from HomeAdvisor Reviews
“They were very responsive and everything was done in timely manner.”
George R.
Review taken from HomeAdvisor Reviews
“They're easy to communicate with and do a really good job. Whatever they say they're going to do, they do. They're also very accommodating, especially when it comes to schedule changes. Lastly, they're proactive and take preventative measures to ensure that their customers are well taken care of.”
Patty L.
Review taken from HomeAdvisor Reviews
“They go above and beyond on customer service, responded holidays and help us, if we had any issue they have been extremely responsible”
John D.
Review taken from HomeAdvisor Reviews
“Wonderful they have taken of all of our needs, best company to work with!!!”
Paul W.
Review taken from HomeAdvisor Reviews
“Alain was efficient, he explained everything, and he sent pictures updating us on the project - that was really nice. He is easy to contact and they cleaned up really well. Beautiful work!”
Cathy P.
Review taken from HomeAdvisor Reviews
"Thank you for your kind gesture; we really appreciate your kindness and personal attention. I only recommend people I trust and believe in…….you’re one of them."
Kent L, Dallas
"We appreciate the additional discount on the total amount for the pool repair! Thanks so much - we are anxious to get started — the sooner the better! Thanks again for all the help!"
Lisha B, Garland
"Pump looks awesome, and is super quiet- thank you for your work on this."
Aaron M, Dallas
"Thanks for the hard work and lesson on my pool equipment yesterday."
Ross B, Dallas
"Thanks so much Alain! I must tell you that the pool looks better than ever!!! You rock!''
Meredith N, Dallas
“This is the 1st pool company where everything is auto pilot. There is no fuss or mess. I can call on weekends or from Hawaii and everything is taken care of. It is the only company that I have dealt with that will correct a problem and admit it if it is their issue.”
Karen S, Highland Park
“Pool Xperts has been really good with our pool. We are new pool owners and have been pleased with the service they have provided. If have questions they are very good to call you back and even come back out to your house to check things out if we felt something was wrong. I would definitely recommend them.”
Mechelle H, Forney
“Does a great job of cleaning your pool at a reasonable price.”
Joe F
“Great service! Alain always has been so helpful answering our questions as "new" pool owners and does things quickly. Their regular service is very professional and timely. They do a great job, thank you again!”
Rachel C
“I don't know where to start. We bought a home with a pool that was previously built before we got the house. Alain has been nothing short of amazing to me and my wife when dealing with our pool issues. I would recommend Pool Xperts to anyone looking for someone to service your pool or help with plumbing or equipment issues. Thank you!!”
Jeremy G
"Great service and good dude. I would recommend Alain to anyone."
Eric S